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Supply Chain Resilience Resources

Continuity in Crisis: Maintaining Resilient U.S. Supply Chains

The COVID-19 pandemic has made the functionality of our supply chains a “kitchen-table” issue in a way we have rarely seen before. Managing supply chain disruptions remains a critical issue for policymakers and private sector partners across key industries. HDA was pleased to host a forum on February 23, 2022, for Congressional staff to provide industry insights on the complexities of how products move from manufacturers to consumers and the obstacles facing supply chain stakeholders today.

As Congress now examines issues regarding supply chains and emergency preparedness, HDA will continue to act as both a resource and partner, especially as ongoing questions arise about vaccines, therapeutics and medical products.

Watch the full briefing here:

Additional HDA resources about supply chain resiliency are available below. For more information on the role and value of the distribution industry, visit


Supply Chain Management

Emergency Preparedness

COVID-19 Response

Industry Resources

Panelist Biographies

HDA’s briefing was moderated by HDA President and CEO, Chip Davis, and featured the following speakers:

Andrew Boyle is Co-President of Boyle Transportation, a specialized trucking firm that serves clients in defense and life sciences. Prior to returning to the company in 2003, Andrew was an investment banker with J.P. Morgan. He is vice chair of the American Trucking Associations and is a board member of the American Transportation Research Institute (ATRI). He is past chair of the Trucking Association of Massachusetts and is a member of Northwestern University Transportation Center’s business advisory committee. 

Peter Mento, Head of Procurement and Commercial Excellence, Wayfair, is a licensed Customs House Broker, who has served as Partner and Practice Leader for the customs practices of tax firms which included Ryan, KPMG and Crowe. He also has administered global customs operations and consultancies for major freight forwarding firms Expeditors, C.H. Robinson and Crane Worldwide Logistics. 

Heather Zenk, RPh, PharmD, is President, Supply Chain Operations and Distribution Services at AmerisourceBergen Corporation. In this role, she has responsibility for the entire U.S. distribution network of human and animal health products, as well as developing and implementing traceability business processes and technology that will enhance patient safety, further secure the pharmaceutical supply chain and create broader service offerings to manufacturer partners and AmerisourceBergen customers. In addition, Heather also manages customer support, business enablement efforts, as well as replenishment and manufacturer operations. 

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