(Webinar held: July 22, 2010) As the use of electronic data interchange (EDI) standards has grown in recent years in forward logistics, companies have looked to leverage these transactions in reverse logistics. The exchange of electronic returns data can streamline the handling process and reduce the cycle time involved in processing returns.

HDMA’s EDI transaction data sets — specifically the 180 Return Merchandise Authorization and Notification and the 812 Debit/Credit Adjustment transaction sets— accommodate emerging business requirements in the notification and processing of returned goods.