A Conversation With Trinh Clark, Henry Schein’s Chief Global Customer Experience Officer

May 31, 2023

HDA distributor members are investing in optimizing the user experience for their manufacturer partners and pharmacy and provider customers — with efficiency, reliability, and security in mind. In line with this focus, Henry Schein recently launched a new Global Customer Experience Organization, led by Trinh Clark, SVP and Chief Global Customer Experience Officer.

As part of HDA’s Faces of the Supply Chain series, we recently sat down with Clark to discuss her new function, the company’s adoption of cutting-edge technologies like artificial intelligence (AI), and her role as a leader in Henry Schein’s employee resource groups (ERGs) and diversity, equity and inclusion efforts.

Advocacy in Action: TopRx Provides On-the-Ground Perspective During Rep. Kustoff’s Facility Visit

May 22, 2023

On May 4, HDA distributor member company TopRx gave a tour of their headquarters in Bartlett, Tenn., to Representative David Kustoff (R-Tenn.-08).

The Pending NDC and Bar Code Rule: Distributor Perspectives

May 03, 2023

The FDA has proposed an amendment to its regulations to adopt a uniform, 12-digit format for the NDC. In part two of this series, HDA’s Senior Director, Industry Relations, Tim Stearns discusses the NDC and bar code proposed amendments and analyzes distributors' comments.

How 2023 Will Shape the Future of Healthcare Supply Chain Resilience

April 26, 2023

Recently, HDA surveyed our distributor members and other subject matter experts to gain insights into current data and information sharing within the healthcare sector, and these findings have been distilled in our latest report, Healthcare Supply Chain Resilience and Data Illumination. This report documents the role of public-private partnerships in the COVID-19 response, while outlining some challenges and actionable recommendations to maintain long-standing data-sharing agreements. Read to learn more about these topics and the report's findings.

Envisioning the Future of the Pharmaceutical Supply Chain

April 19, 2023

Through a collaboration with the Milken Institute, HDA, along with diverse thought leaders and experts, provided expertise to inform a new report from the Milken Institute’s Center for Public Health. The report “Envisioning the Future of the Pharmaceutical Supply Chain to Advance Public Health in the United States,” emphasizes how a resilient pharmaceutical supply chain bolsters a strong public health infrastructure in the U.S, and brings a greater focus and awareness into supply chain collaboration to create an enhanced public health environment that is equitable, sustainable and resilient.

Celebrate Diversity Month: Promoting DEI in Healthcare Distribution

April 14, 2023

In honor of Celebrate Diversity Month, HDA is recapping and amplifying the activities of its members related to diversity, equity and inclusion, and within the association itself.