Work at HDA

This full-time exempt staff position will be responsible for managing the coordination and completion of research projects to help inform strategy on key issues impacting the healthcare distribution industry for HDA and its membership. They provide information, data and technical assistance to an array of stakeholders.

The successful candidate will have exemplary organizational and technical skills, exceptional attention to detail and insistence on accuracy, superior people skills and strong collaborative thinking skills.

Position Responsibilities Include:

• Manages the coordination and completion of research projects and publications.
• Collaborates with the HDA Research Foundation to support incremental research activity undertaken to ensure continuity with overall HDA goals and strategies.
• Researches and analyzes public and health policy issues impacting the healthcare distribution sector.
• Builds content and evidence base in order to successfully engage with policymakers and stakeholders in government, private sector, other critical entities within the healthcare supply chain, academia and the media to support and inform HDA’s mission.
• Responsible for identifying and carrying out additional research projects, as appropriate.
• Develops and manages website content for Policy department.
• Develops survey instruments and metric tracking systems as needed.

Qualifications Include:

• College degree (BA or BS) required, advanced degree in social sciences, business or research preferred.
• Five years related experience; understanding of healthcare supply chain and/or supply chain distribution issues a plus.
• Strong understanding of statistics, surveys and other primary research methodologies and execution coupled with strong analytical skills. Experience developing and conducting qualitative and quantitative research projects.
• Strong oral communication skills (experience using various means of communication - including the phone).
• Excellent written communication skills with the ability to present information both in writing and verbally in an understandable, concise manner.
• Detail-oriented with ability to be extremely accurate, particularly in working with numbers; proven ability to proofread and edit written material.
• Computer literate with proficiency in Microsoft Access, Excel, Word, PowerPoint and statistical software (SPSS, R, STATA, etc.).

HDA requires proof of full Covid-19 vaccination and booster prior to your first day of employment. New employees must successfully complete a background check prior to starting with the company.

Work Location:

HDA’s hybrid work model requires two days a week in the Arlington, Va office. HDA will relocate to the Penn Quarter area of Washington D.C. in January 2023.

To Apply:

Please email your cover letter and resume, along with salary requirements to HRQ3@hda.org.

This full-time exempt staff position will be responsible for general office services and meetings support.

The successful candidate will have exemplary organizational skills, exceptional attention to detail and insistence on accuracy, superior people skills and strong collaborative thinking skills.

Position Responsibilities Include:

OFFICE/OPERATIONAL SERVICES

Receptionist:

• First point of contact for the organization.
• Provides excellent customer service internally and externally.
• Screens incoming calls and directs them to the proper person, retrieves voicemails from main phone number and directs as appropriate.
• Greets guest and escorts to conference rooms and/or inform appropriate staff of their arrival.
• Oversees conference room calendars.
• Schedules All-Staff meetings.
• Manages parking validation for guests.

Mailings:

• Retrieves mail daily, and sorts and processes incoming mail.
• Weighs and meters all daily outgoing mail and assures outgoing mail is deposited in outgoing mail slot on the first floor.
• Investigates and makes necessary corrections on returned mail.
• Handles incoming and outgoing mailings including UPS, Federal Express, overnight and assist with postage for mass mailings.
• Orders supplies for postage meter and packing and shipping.
• Generates monthly postage usage report at the end of each month for Accounting.

Supplies and Inventory:

• Tracks inventory on a weekly basis and submits supply orders to Human Resources.
• Maintains organization of office supplies in café, copy and storage rooms.
• Monitors the supply budget in Intacct.
• Restocks paper in all copiers and empties shred bin when full.

Café/Kitchen:

• Restocks supplies daily – at the end of each day.
• Assists with catering orders for staff events: places the order, receives, sets up and breaks down.
• Puts newspapers in café and empties dishwasher each morning.
• Runs dishwasher two-three times a week and recycles newspapers daily.
• Empties/defrosts ice maker bin every other week.
• Schedules and manages quarterly refrigerator purges.

Administrative

• Supports the Director, Office of the President & CEO, with ad hoc tasks, including board meeting preparations.
• Submits staff maintenance requests via building management website.

MEETINGS

• Maintains awareness of all HDA meetings/conference details and attends event prep meetings.
• Serves as backup to Registrar, including responding to email and phone inquiries in their absence.
• Assists Registrar with packing registration materials, meetings department office supplies and signage to be shipped to off-site meetings. Provides a shipping log to the meetings staff who will be receiving the shipment at the meeting location and unpacks items post-conference/meeting.
• Assists Registrar with printing meeting attendee badges.
• Assists the meetings department with inventory and ordering of supplies and supply storage. as needed.
• Schedules shipment pickup and return dates with vendor and building management.
• Coordinate with SVP M&C to schedule and send calendar appointments for Pre/Post Conf meetings.

MEMBERSHIP

• Updates member information in netForum database at the direction of Senior Director, Member Services.
• Assists members with password reset requests and provides additional customer service for login help.
• Fulfills event roster requests.

CONTACTS:

• Frequent phone contact with members and non-members to verify database information.

Minimum Requirements:

• Requires working in the office a minimum of 4 days a week.
• High school diploma required; 2-year degree preferred.
• Two years’ experience with database application software for data entry and query.
• Excellent customer service demeanor and phone manner.
• Punctuality is a critical requirement of this position.
• Strong Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
• netForum software experience desirable.
• Detail oriented with proven ability to input data quickly and accurately. Ability to set priorities, work independently and collaboratively, follow through on assigned projects and adhere to policies.

HDA requires proof of full Covid-19 vaccination and booster prior to your first day of employment. New employees must successfully complete a background check prior to starting with the company.

Work Location:

HDA will relocate to the Penn Quarter area of Washington D.C. in January 2023.

To Apply:

Please email your cover letter and resume, along with salary requirements to  HRQ5@hda.org.